{"id":2602,"date":"2024-10-17T07:09:30","date_gmt":"2024-10-17T01:39:30","guid":{"rendered":"https:\/\/thedreamworldbangkok.com\/?page_id=2602"},"modified":"2024-10-17T07:11:57","modified_gmt":"2024-10-17T01:41:57","slug":"politica-de-reembolso-por-cancelacion","status":"publish","type":"page","link":"https:\/\/thedreamworldbangkok.com\/es\/politica-de-reembolso-por-cancelacion\/","title":{"rendered":"Pol\u00edtica de cancelaci\u00f3n y reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2602\" class=\"elementor elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dd1cff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd1cff4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66f8870\" data-id=\"66f8870\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bde37f elementor-widget elementor-widget-text-editor\" data-id=\"8bde37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #000000;\">Pol\u00edtica de cancelaci\u00f3n y reembolso \u2013 Dream World Bangkok<\/span><\/h2><p><span style=\"color: #000000;\">En <a href=\"https:\/\/thedreamworldbangkok.com\/es\"><strong>Mundo de ensue\u00f1o en Bangkok<\/strong><\/a>, operado por <strong>Vacaciones en Triplyn<\/strong>Nuestro objetivo es brindar una experiencia fluida a nuestros clientes. Entendemos que los planes pueden cambiar y, por lo tanto, ofrecemos una soluci\u00f3n clara y sencilla. <strong>Pol\u00edtica de cancelaci\u00f3n y reembolso<\/strong> Para garantizar su tranquilidad al reservar entradas con nosotros.<\/span><\/p><h4><span style=\"color: #000000;\">1. Pol\u00edtica general de cancelaci\u00f3n<\/span><\/h4><ul><li><span style=\"color: #000000;\"><strong>Aviso previo<\/strong>:Todas las cancelaciones deben realizarse al menos <strong>48 horas<\/strong> antes de la fecha de visita programada para calificar para un reembolso.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Solicitudes de cancelaci\u00f3n<\/strong>:Las solicitudes de cancelaci\u00f3n deben enviarse por correo electr\u00f3nico a <strong><a style=\"color: #000000;\" href=\"mailto:contact@thedreamworldbangkok.com\" rel=\"noopener\">contact@thedreamworldbangkok.com<\/a><\/strong>Incluya los detalles de su reserva, como su nombre completo, n\u00famero de referencia de reserva y motivo de la cancelaci\u00f3n.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Cancelaciones tard\u00edas<\/strong>:Las cancelaciones realizadas con menos de 48 horas de antelaci\u00f3n a la visita programada son <strong>no elegible para reembolsos<\/strong>Se podr\u00e1n considerar excepciones en casos de emergencia, a nuestra discreci\u00f3n.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">2. Billetes no reembolsables<\/span><\/h4><p><span style=\"color: #000000;\">Algunos billetes o paquetes son <strong>No reembolsable<\/strong> Debido a promociones o descuentos especiales, estos se indicar\u00e1n claramente en el momento de la compra. Por favor, revise las condiciones de su boleto antes de confirmar su reserva.<\/span><\/p><h4><span style=\"color: #000000;\">3. Pol\u00edtica de reembolso<\/span><\/h4><ul><li><span style=\"color: #000000;\"><strong>Elegibilidad para reembolso<\/strong>:Las cancelaciones realizadas dentro del plazo elegible (48 horas antes de la visita) recibir\u00e1n una <strong>Reembolso 100%<\/strong> del precio del billete. Los gastos de servicio o de procesamiento de terceros pueden no ser reembolsables.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Tiempo de procesamiento<\/strong>:Los reembolsos se procesar\u00e1n dentro de <strong>7-14 d\u00edas h\u00e1biles<\/strong> despu\u00e9s de que se haya confirmado la cancelaci\u00f3n.<\/span><\/li><li><span style=\"color: #000000;\"><strong>M\u00e9todo de reembolso<\/strong>:Los reembolsos se emitir\u00e1n a trav\u00e9s del m\u00e9todo de pago original utilizado durante el proceso de reserva.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">4. No presentarse y cancelaciones el mismo d\u00eda<\/span><\/h4><p><span style=\"color: #000000;\">Si no se presenta a la visita programada o cancela el d\u00eda de la visita, no se realizar\u00e1n reembolsos. Aseg\u00farese de notificarnos con anticipaci\u00f3n si no puede asistir.<\/span><\/p><h4><span style=\"color: #000000;\">5. Pol\u00edtica de reprogramaci\u00f3n<\/span><\/h4><p><span style=\"color: #000000;\">Si desea reprogramar su visita en lugar de cancelarla, haremos todo lo posible para satisfacer su solicitud. La reprogramaci\u00f3n debe realizarse al menos 48 horas antes de la fecha original de su visita y puede estar sujeta a disponibilidad. Las entradas reprogramadas est\u00e1n sujetas a las mismas reglas de cancelaci\u00f3n que la reserva original.<\/span><\/p><h4><span style=\"color: #000000;\">6. Cancelaci\u00f3n por parte de Dream World Bangkok<\/span><\/h4><p><span style=\"color: #000000;\">En casos raros donde <strong>Mundo de ensue\u00f1o en Bangkok<\/strong> Es posible que necesite cancelar su reserva (por ejemplo, por razones operativas o circunstancias imprevistas), le ofreceremos la opci\u00f3n de:<\/span><\/p><ul><li><span style=\"color: #000000;\">Reprograma tu visita para otra fecha sin costo adicional.<\/span><\/li><li><span style=\"color: #000000;\">Recibir un <strong>reembolso completo<\/strong>, incluidas las tarifas pagadas.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">7. Reservas de terceros<\/span><\/h4><p><span style=\"color: #000000;\">Si compr\u00f3 sus boletos a trav\u00e9s de un proveedor externo o una agencia de viajes, debe cumplir con sus pol\u00edticas de cancelaci\u00f3n y reembolso. Dream World Bangkok no se hace responsable de cancelaciones o reembolsos realizados a trav\u00e9s de socios externos.<\/span><\/p><h4><span style=\"color: #000000;\">8. Consideraciones especiales<\/span><\/h4><p><span style=\"color: #000000;\">Para reservas de grupos, eventos privados o promociones especiales, pueden aplicarse pol\u00edticas de cancelaci\u00f3n y reembolso espec\u00edficas. Consulte los t\u00e9rminos proporcionados al momento de la reserva o cont\u00e1ctenos directamente para obtener m\u00e1s informaci\u00f3n.<\/span><\/p><h4><span style=\"color: #000000;\">9. Informaci\u00f3n de contacto<\/span><\/h4><p><span style=\"color: #000000;\">Para cualquier consulta adicional sobre cancelaciones o reembolsos, cont\u00e1ctenos a:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Correo electr\u00f3nico<\/strong>: <a style=\"color: #000000;\" href=\"mailto:contact@thedreamworldbangkok.com\" rel=\"noopener\">contact@thedreamworldbangkok.com<\/a><\/span><\/li><li><span style=\"color: #000000;\"><strong>Chat en vivo<\/strong>:Disponible en el sitio web.<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Nuestro objetivo es responder a todas las consultas dentro de <strong>24 horas<\/strong>.<\/span><\/p><h4><span style=\"color: #000000;\">10. Cambios en la pol\u00edtica<\/span><\/h4><p><span style=\"color: #000000;\">Dream World Bangkok se reserva el derecho de actualizar o modificar este <strong>Pol\u00edtica de cancelaci\u00f3n y reembolso<\/strong> en cualquier momento. Cualquier cambio se publicar\u00e1 en nuestro sitio web y es su responsabilidad revisar la pol\u00edtica peri\u00f3dicamente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy &#8211; Dream World Bangkok At Dream World Bangkok, operated by Triplyn Holidays, we aim to provide a seamless experience for our customers. We understand that plans may change, and thus, we offer a clear and straightforward Cancellation &amp; Refund Policy to ensure your peace of mind when booking tickets with us. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2602","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy | Dream World Bangkok<\/title>\n<meta name=\"description\" content=\"Discover Dream World Bangkok&#039;s Cancellation &amp; Refund Policy. 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