{"id":2602,"date":"2024-10-17T07:09:30","date_gmt":"2024-10-17T01:39:30","guid":{"rendered":"https:\/\/thedreamworldbangkok.com\/?page_id=2602"},"modified":"2024-10-17T07:11:57","modified_gmt":"2024-10-17T01:41:57","slug":"politique-de-remboursement-en-cas-dannulation","status":"publish","type":"page","link":"https:\/\/thedreamworldbangkok.com\/fr\/politique-de-remboursement-en-cas-dannulation\/","title":{"rendered":"Politique d&#039;annulation et de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2602\" class=\"elementor elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dd1cff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd1cff4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66f8870\" data-id=\"66f8870\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bde37f elementor-widget elementor-widget-text-editor\" data-id=\"8bde37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #000000;\">Politique d&#039;annulation et de remboursement \u2013 Dream World Bangkok<\/span><\/h2><p><span style=\"color: #000000;\">\u00c0 <a href=\"https:\/\/thedreamworldbangkok.com\/fr\"><strong>Le monde des r\u00eaves \u00e0 Bangkok<\/strong><\/a>, exploit\u00e9 par <strong>Vacances \u00e0 Triplyn<\/strong>, nous visons \u00e0 offrir une exp\u00e9rience fluide \u00e0 nos clients. Nous comprenons que les plans peuvent changer, et c&#039;est pourquoi nous proposons une solution claire et simple <strong>Politique d&#039;annulation et de remboursement<\/strong> pour assurer votre tranquillit\u00e9 d&#039;esprit lors de la r\u00e9servation de billets avec nous.<\/span><\/p><h4><span style=\"color: #000000;\">1. Politique g\u00e9n\u00e9rale d&#039;annulation<\/span><\/h4><ul><li><span style=\"color: #000000;\"><strong>Pr\u00e9avis<\/strong>:Toutes les annulations doivent \u00eatre effectu\u00e9es au moins <strong>48 heures<\/strong> avant la date de visite pr\u00e9vue pour avoir droit \u00e0 un remboursement.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Demandes d&#039;annulation<\/strong>:Les demandes d&#039;annulation doivent \u00eatre soumises par courrier \u00e9lectronique \u00e0 <strong><a style=\"color: #000000;\" href=\"mailto:contact@thedreamworldbangkok.com\" rel=\"noopener\">contact@thedreamworldbangkok.com<\/a><\/strong>Veuillez inclure les d\u00e9tails de votre r\u00e9servation tels que votre nom complet, votre num\u00e9ro de r\u00e9f\u00e9rence de r\u00e9servation et le motif de l&#039;annulation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Annulations tardives<\/strong>:Les annulations effectu\u00e9es moins de 48 heures avant la visite pr\u00e9vue sont <strong>non \u00e9ligible aux remboursements<\/strong>Des exceptions peuvent \u00eatre envisag\u00e9es en cas d\u2019urgence, \u00e0 notre discr\u00e9tion.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">2. Billets non remboursables<\/span><\/h4><p><span style=\"color: #000000;\">Certains billets ou forfaits sont <strong>non remboursable<\/strong> en raison de promotions ou de r\u00e9ductions sp\u00e9ciales. Celles-ci seront clairement indiqu\u00e9es au moment de l&#039;achat. Veuillez consulter les conditions de votre billet avant de confirmer votre r\u00e9servation.<\/span><\/p><h4><span style=\"color: #000000;\">3. Politique de remboursement<\/span><\/h4><ul><li><span style=\"color: #000000;\"><strong>Admissibilit\u00e9 au remboursement<\/strong>:Les annulations effectu\u00e9es dans le d\u00e9lai \u00e9ligible (48 heures avant la visite) recevront un <strong>Remboursement 100%<\/strong> du prix du billet. Les frais de service ou de traitement par des tiers peuvent ne pas \u00eatre remboursables.<\/span><\/li><li><span style=\"color: #000000;\"><strong>D\u00e9lai de traitement<\/strong>:Les remboursements seront trait\u00e9s dans les <strong>7 \u00e0 14 jours ouvrables<\/strong> apr\u00e8s que l&#039;annulation ait \u00e9t\u00e9 confirm\u00e9e.<\/span><\/li><li><span style=\"color: #000000;\"><strong>M\u00e9thode de remboursement<\/strong>:Les remboursements seront effectu\u00e9s via le mode de paiement d&#039;origine utilis\u00e9 lors du processus de r\u00e9servation.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">4. Non-pr\u00e9sentations et annulations le jour m\u00eame<\/span><\/h4><p><span style=\"color: #000000;\">Si vous ne vous pr\u00e9sentez pas \u00e0 la visite pr\u00e9vue ou si vous annulez la visite le jour m\u00eame, aucun remboursement ne sera effectu\u00e9. Veuillez nous pr\u00e9venir \u00e0 l&#039;avance si vous ne pouvez pas venir.<\/span><\/p><h4><span style=\"color: #000000;\">5. Politique de reprogrammation<\/span><\/h4><p><span style=\"color: #000000;\">Si vous souhaitez reporter votre visite au lieu de l&#039;annuler, nous ferons tout notre possible pour r\u00e9pondre \u00e0 votre demande. La reprogrammation doit \u00eatre effectu\u00e9e au moins 48 heures avant la date de votre visite initiale et peut \u00eatre soumise \u00e0 disponibilit\u00e9. Tous les billets reprogramm\u00e9s sont soumis aux m\u00eames r\u00e8gles d&#039;annulation que la r\u00e9servation initiale.<\/span><\/p><h4><span style=\"color: #000000;\">6. Annulation par Dream World Bangkok<\/span><\/h4><p><span style=\"color: #000000;\">Dans de rares cas o\u00f9 <strong>Le monde des r\u00eaves \u00e0 Bangkok<\/strong> Si nous devons annuler votre r\u00e9servation (par exemple, pour des raisons op\u00e9rationnelles ou des circonstances impr\u00e9vues), nous vous proposerons la possibilit\u00e9 de :<\/span><\/p><ul><li><span style=\"color: #000000;\">Reportez votre visite \u00e0 une autre date sans frais suppl\u00e9mentaires.<\/span><\/li><li><span style=\"color: #000000;\">Recevez un <strong>remboursement int\u00e9gral<\/strong>, y compris les frais pay\u00e9s.<\/span><\/li><\/ul><h4><span style=\"color: #000000;\">7. R\u00e9servations aupr\u00e8s de tiers<\/span><\/h4><p><span style=\"color: #000000;\">Si vous avez achet\u00e9 vos billets aupr\u00e8s d&#039;un fournisseur tiers ou d&#039;une agence de voyages, vous devez respecter leurs politiques d&#039;annulation et de remboursement. Dream World Bangkok n&#039;est pas responsable des annulations ou des remboursements effectu\u00e9s par l&#039;interm\u00e9diaire de partenaires externes.<\/span><\/p><h4><span style=\"color: #000000;\">8. Consid\u00e9rations particuli\u00e8res<\/span><\/h4><p><span style=\"color: #000000;\">Pour les r\u00e9servations de groupe, les \u00e9v\u00e9nements priv\u00e9s ou les promotions sp\u00e9ciales, des conditions d&#039;annulation et de remboursement sp\u00e9cifiques peuvent s&#039;appliquer. Veuillez vous r\u00e9f\u00e9rer aux conditions fournies au moment de la r\u00e9servation ou nous contacter directement pour plus d&#039;informations.<\/span><\/p><h4><span style=\"color: #000000;\">9. Coordonn\u00e9es<\/span><\/h4><p><span style=\"color: #000000;\">Pour toute demande compl\u00e9mentaire concernant les annulations ou les remboursements, veuillez nous contacter \u00e0 :<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>E-mail<\/strong>: <a style=\"color: #000000;\" href=\"mailto:contact@thedreamworldbangkok.com\" rel=\"noopener\">contact@thedreamworldbangkok.com<\/a><\/span><\/li><li><span style=\"color: #000000;\"><strong>Chat en direct<\/strong>:Disponible sur le site.<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Nous nous effor\u00e7ons de r\u00e9pondre \u00e0 toutes les demandes dans un d\u00e9lai de <strong>24 heures<\/strong>.<\/span><\/p><h4><span style=\"color: #000000;\">10. Modifications de la politique<\/span><\/h4><p><span style=\"color: #000000;\">Dream World Bangkok se r\u00e9serve le droit de mettre \u00e0 jour ou de modifier ce <strong>Politique d&#039;annulation et de remboursement<\/strong> \u00e0 tout moment. Tout changement sera publi\u00e9 sur notre site Web et il est de votre responsabilit\u00e9 de consulter r\u00e9guli\u00e8rement la politique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy &#8211; Dream World Bangkok At Dream World Bangkok, operated by Triplyn Holidays, we aim to provide a seamless experience for our customers. We understand that plans may change, and thus, we offer a clear and straightforward Cancellation &amp; Refund Policy to ensure your peace of mind when booking tickets with us. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2602","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy | Dream World Bangkok<\/title>\n<meta name=\"description\" content=\"Discover Dream World Bangkok&#039;s Cancellation &amp; Refund Policy. 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